Cluster Coordination Performance Monitoring

The CCPM is a very important exercise as it allows for partner feedback on the performance of the cluster and agreed upon ways to improve areas that are not scoring well. If implemented in a collaborative spirit, the process can create a sense of shared ownership and raise the profile of the cluster.The completion of the Cluster Coordination Performance Monitoring (CCPM) exercise is required for all clusters at least once a year.

Although previously quite a heavy undertaking, the GSC has been involved in a task force to revise the process and it now contains a 10-question survey for partners and a validation workshop that can take the form of a 2-hour cluster meeting. If a timeframe for the CCPM has not yet been agreed upon by the HCT or ICCG in-country, the process should be intitiated by the cluster as soon as possible.

As part of the process, an introductory email about the CCPM should be shared with cluster partners by the cluster coordinator, below is suggested text and may be edited to suit a given context as required. In order to present the results, and initiate the work plan process, a template has been designed by the GSC that can help you display the results and the agreed plan of action as discussed with Shelter Cluster partners. Due to the timing of the year, confusion with IASC language etc., a qualitative process and consultation may be more appropriate for your cluster, so you will see that some Shelter Clusters have elected to do this process qualitatively. Please consult with the GSC team to discuss more about weighting methodologies and how to do the process qualitatively. In the table, you will find examples from country-clusters and their status in the process. 

Please note that for merged clusters this process applies to both the Shelter/NFI and CCCM partners, so the email should be sent to all partners (they will be asked to indicate if their scoring applies to both clusters or one in particular).

There are two questionnaires (one for partners and one for coordinators), please see the links below. If you encounter any tehcnical issue, please contact Hussien Ahmad - Information Management Officer of the Global Shelter Cluster at The survey takes 10 minutes to complete and is available in English, French, Spanish and Arabic, it should be filled by partners at both national and sub-national level (if applicable). Since the survey is short, translating it into locally relevant languages should be considered.

Please consult the "2022 Guidance on Cluster Coordination Performance Monitoring (CCPM) Process". For any queries related to the CCPM process, please get in touch with Mamen Sancha - Roving Coordinator of the Global Shelter Cluster at 

SC partners survey link 2022 -

SC coordination team link 2022-

Dear Shelter Cluster partners,

I would like to request your participation in the Cluster Coordination Performance Monitoring (CCPM) exercise.

It is a brief survey designed to enable cluster partners and stakeholders to assess the degree to which their cluster has achieved its core functions (as determined by the IASC). It is anonymous, but please note that all comments will be reported.

It focuses on the six core functions of the cluster and the cluster’s accountability to affected populations. The results will be combined with the results of a similar questionnaire for cluster coordinators. The findings will be discussed with participants (including cross-cutting focal points) at a cluster meeting, where actions to improve performance will be planned if they are needed. Decisions on action will be shared (as appropriate) with cluster lead agencies, national authorities, the humanitarian coordinator, and global clusters.

The survey can be accessed at: LINK TO PARTNER SURVEY


Kind regards,


The below table gives an overview of Cluster Coordination Performance Monitoring exercises per country (in cases where countries have not used the standard survey but implemented a comparable methododology, the exercise is still counted).


Report Completed

Action Plan Completed

Jan 21
Bangladesh Not applicable, cluster is in preparedness mode  
Burkina Faso Results, Work Plan and Report Completed Mar-2021
Cameroon Survey and Report Completed Jan-19
Central Afr. Rep. Survey and Report Completed Feb-19
Chad Completed; Validation workshop and report (2018) and last report (Chad) Feb-2020
Dem. Rep. of the Congo Survey, Report, and Work plan Completed JUN-2021
El Salvador Not applicable, cluster is in preparedness mode  
Ethiopia  CCPM Round conducted and Work Plan Developed Q4 '19
Indonesia Earthquake 2018 2020 Round of CCPM started in March 2020 but postponed due to COVID March 2020- suspended temporarily
Iraq Data collection ongoing, work plan and workshop under development Dec '20- Jan '21
Kenya Not applicable, cluster is in preparedness mode  
Madagascar Not applicable, cluster is in preparedness mode  
Mali Completed survey May-16 Q2 '19
Mozambique CCPM exercise conducted and shared with partners Feb 2020
Myanmar Results collected, workshop pending Q4 2020
Nepal Not applicable, cluster is in preparedness mode  
Nigeria Survey ongoing JUN-JUL 2021
Pacific Region Not applicable, cluster is in preparedness mode  
Philippines Not applicable, cluster is in preparedness mode  
Somalia Work plan for 2021 Q1 2021
South Sudan Ongoing  Completion: December 2020
State of Palestine Completed report APR  2021
Sudan CCPM Data Collection, Workshop Held, Completed APR 2021
Syrian Arab Rep.  Completed and Discussed with Partners set it amongst their staff performance objectives MAR-2021
Cross Border Operations from Gaziantep Completed in Q1-2021 MAR-2021
Tonga Completed Oct-18

Completed CCPM in SAG meeting in 2018

Last review of Cluster performance on transition- Oct 2020

Vanuatu Review Completed Q3' 20

2021 Completed

Zimbabwe No Information available  


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